Refund and Returns Policy

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Last updated: September 2025

✅ 30-Day Return Window
If you’re not 100% happy with your golf balls, you’ve got 30 days from delivery to send them back for a refund or exchange. No fuss.

📦 Condition of Returns
Golf balls must be unused and in their original packaging.
If there’s a defect or quality issue, we’ll replace or refund you even if the box is opened.

💳 Refunds & Store Credit
Refunds are issued to your original payment method once we receive and check your return.
Prefer to shop again? Choose store credit and we’ll throw in a little bonus from time to time 😉.

🚚 Return Shipping
If your order is damaged, defective, or we made a mistake, return shipping is on us.
If you’re just changing your mind, return shipping is on you.

🎨 Custom Orders
Golf balls with personalised messages or designs are final sale (unless defective).
 
👋 How to Start a Return
Email us at contact@ambigolf.com with your order number and reason for return.
We’ll send you return instructions.
Ship it back, and we’ll process your refund or replacement within 5 business days of receiving it.

🚀 Our Promise
We’re here to make golf fun and hassle-free. If you’re not happy, we’ll make it right — because golf should never feel like a bad bounce.

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