Terms of service

Terms of Service

Welcome to Ambivalent Golf. By using our website and purchasing our products, you agree to the following terms. We’ve kept things clear and simple, because legal stuff shouldn’t feel like reading a rule book.

1. General

  • This website is owned and operated by Ambivalent Golf (“we,” “our,” or “us”).

  • By accessing our site or buying our products, you agree to these Terms of Service.

  • We may update these terms from time to time. The latest version will always be available here.

2. Products & Orders

  • We do our best to make sure product descriptions, pricing, and availability are accurate.

  • Placing an order means you’re offering to buy a product at the listed price. We reserve the right to decline or cancel orders if there’s an error (like a typo in pricing).

  • Custom or personalised golf balls are final sale and cannot be returned (unless defective).

3. Payments

  • Payments are processed securely through our checkout system.

  • By submitting an order, you confirm that the payment details you provide are valid and authorized.

4. Shipping & Delivery

  • We ship orders quickly, but delivery times may vary depending on carriers and location.

  • Shipping costs and timelines are displayed at checkout.

  • Once shipped, we’re not responsible for delays caused by postal services or customs (where applicable).

5. Returns & Refunds

  • Our 30-Day No Worries Guarantee applies: unused products in original packaging can be returned within 30 days of delivery.

  • Defective or incorrect products will be replaced or refunded at no extra cost to you.

  • Full details are outlined in our Returns & Refunds Policy.

6. Intellectual Property

  • All content on this website (logos, text, product designs, and images) belongs to Ambivalent Golf.

  • You may not copy, distribute, or use our content without permission.

7. Limitation of Liability

  • Golf is unpredictable — and so is life. We’re not liable for any damages, injuries, or losses related to the use of our products or website.

  • Our liability is limited to the amount you paid us for the product.

8. Privacy

  • We respect your privacy and handle your data in line with our Privacy Policy.

9. Governing Law

  • These terms are governed by the laws of Australia (update if you’re officially registering elsewhere).

10. Contact Us

If you have any questions, reach out at contact@ambigolf.com